FAQ's

I only received half of my order, does it come in multiple shipments?

Yes, because we have different fulfillment facilities that help us offer a larger variety of products, some orders will be broken into multiple shipments based on what is ordered.

I want to to nominate someone I know to be highlighted on your page. Where do I do that?

We love highlighting positive pickleballers making a difference in their communities! Please submit your stories to hello@thepicklehood.com

What is your average shipping time?

Our items are all made to order especially for you, to help reduce waste. Thank you for shopping responsibly!  We do our best to get orders out to customers within 5-10 business days. Some items do take a little longer to produce, but we've tried our best to note those on the individual product pages. We understand that everyone wants their orders as soon as possible, so that's another reason, we offer a flat fee or free shipping options, depending on your order. 

Do you do an affiliate program?

We are currently working on creating an affiliate program! If you are interested in this opportunity, please email hello@thepicklehood.com with the subject line "Affiliate program" and we'll make sure to email you once that program is available!